Terms of Use
These Terms of Use constitute a legally binding agreement between you as a user and our online gaming platform. By accessing, browsing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable UK gambling regulations. This agreement governs your use of our gaming services, including slot machines, casino games, and related entertainment offerings. Please read these terms carefully before proceeding, as your continued use of our platform constitutes acceptance of all provisions outlined herein. Last updated: January 28, 2026.
1. Acceptance of Terms and Eligibility Requirements
By creating an account or accessing our gaming platform, you confirm that you meet all eligibility requirements and accept these Terms of Use in their entirety. Your agreement to these terms is essential for accessing our services and participating in gaming activities offered through our platform.
Eligibility requirements for using our services include the following mandatory criteria:
- You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
- You must be legally capable of entering into binding contracts under applicable law
- You must not be resident in any jurisdiction where online gambling is prohibited or restricted
- You must not be registered with GAMSTOP or any other self-exclusion program that would prevent gambling activities
- You must provide accurate, complete, and truthful information during registration and account verification processes
- You must not have been previously banned or suspended from our platform or any affiliated gaming services
We reserve the right to verify your identity, age, and eligibility at any time during your use of our services. Failure to meet these requirements or provide requested verification documents may result in account suspension or termination. You acknowledge that misrepresentation of your eligibility status constitutes a breach of these terms and may result in forfeiture of funds and permanent account closure.
2. Account Registration and Management
Account creation requires submission of accurate personal information and adherence to our verification procedures. Each user is permitted only one account, and you are responsible for maintaining the security and confidentiality of your login credentials.
During the registration process, you agree to provide complete and accurate information including your full name, date of birth, residential address, contact details, and payment information. Any changes to your personal information must be promptly updated in your account settings to ensure continued compliance with regulatory requirements.
Account security measures that you must implement include:
- Creating a strong, unique password that combines letters, numbers, and special characters
- Keeping your login credentials confidential and not sharing them with any third parties
- Logging out of your account after each gaming session, especially when using shared or public computers
- Immediately notifying us of any suspicious account activity or unauthorized access attempts
- Regularly updating your contact information and security settings
We may suspend or terminate accounts that violate these terms, engage in fraudulent activities, or fail to complete required verification procedures. Account closure may result in forfeiture of bonuses, promotional funds, and in severe cases, confiscation of deposits where fraudulent activity is detected.
3. Gaming Rules and Conduct
All gaming activities on our platform must be conducted in accordance with established rules, fair play principles, and applicable UK gambling regulations. Players are expected to engage responsibly and maintain appropriate conduct throughout their gaming experience.
Prohibited activities that may result in account penalties or closure include:
- Using automated software, bots, or any artificial intelligence systems to play games or place bets
- Attempting to manipulate game outcomes through technical means or exploiting software vulnerabilities
- Colluding with other players or third parties to gain unfair advantages
- Creating multiple accounts to circumvent limits or claim bonuses multiple times
- Engaging in money laundering or using our platform for illegal financial activities
- Abusing bonus terms or promotional offers contrary to their intended purpose
- Harassing other players or our staff through communication channels
Game results are determined by certified random number generators that ensure fair and unpredictable outcomes. We maintain detailed logs of all gaming activities for regulatory compliance and dispute resolution purposes. Any disputes regarding game results must be reported within 30 days of the occurrence, accompanied by relevant transaction details.
| Game Category | Minimum Bet | Maximum Bet | Contribution to Wagering |
|---|---|---|---|
| Slot Machines | £0.10 | £100.00 | 100% |
| Table Games | £1.00 | £500.00 | 10% |
| Live Casino | £5.00 | £1,000.00 | 10% |
| Video Poker | £0.25 | £50.00 | 100% |
4. Financial Transactions and Payment Processing
All financial transactions on our platform are processed through secure, regulated payment systems that comply with UK financial services regulations. We accept various payment methods and maintain strict security protocols to protect your financial information.
Deposit procedures require verification of payment method ownership and may be subject to processing delays for security reviews. Minimum deposit amounts vary by payment method, typically ranging from £10 to £20, while maximum limits are determined by your account verification level and chosen payment provider.
Withdrawal processing follows established procedures designed to ensure security and regulatory compliance:
- Withdrawals must be requested using the same payment method used for deposits where technically feasible
- Identity verification must be completed before processing withdrawal requests exceeding £500
- Processing times range from 24 hours for e-wallets to 5-7 business days for bank transfers
- Withdrawal limits may apply based on your account status and verification level
- Anti-money laundering checks may cause additional processing delays for large transactions
We reserve the right to request additional documentation or impose temporary holds on transactions that appear suspicious or inconsistent with normal gaming patterns. Currency conversion fees may apply for transactions processed in currencies other than British Pounds, and these fees will be clearly disclosed before transaction completion.
5. Bonuses and Promotional Terms
Promotional offers and bonuses are subject to specific terms and conditions that must be fulfilled before funds can be withdrawn. These promotional terms form an integral part of our overall Terms of Use and must be carefully reviewed before claiming any offers.
Bonus eligibility and wagering requirements vary depending on the specific promotion and your account status. Standard wagering requirements typically range from 25x to 50x the bonus amount, and must be completed within specified timeframes to avoid forfeiture of bonus funds and associated winnings.
General bonus conditions that apply to all promotional offers include:
- Bonuses are available only to eligible players who meet specified criteria and geographic restrictions
- Maximum bet limits during bonus play are typically restricted to £5 per spin or hand
- Certain games may be excluded from bonus play or contribute differently to wagering requirements
- Bonus funds must be used before real money funds in accordance with regulatory requirements
- Wagering contributions vary by game type, with slots typically contributing 100% and table games contributing less
- Failure to complete wagering requirements within the specified timeframe results in bonus forfeiture
We reserve the right to modify, suspend, or cancel promotional offers at any time without prior notice. Abuse of promotional terms, including but not limited to bonus farming or irregular betting patterns, may result in bonus confiscation and account restrictions. All promotional disputes must be raised within 14 days of the relevant promotional period ending.
6. Liability, Disputes and Legal Framework
These Terms of Use are governed by the laws of England and Wales, and any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of UK courts. Our liability is limited to the extent permitted by applicable law and regulatory requirements.
We maintain appropriate licenses and adhere to strict regulatory standards established by the UK Gambling Commission. Our operations are designed to ensure fair gaming, responsible gambling practices, and protection of player funds through segregated account arrangements and regular auditing procedures.
Limitation of liability provisions include the following important restrictions:
- Our liability for any single incident shall not exceed the amount of your account balance at the time of the occurrence
- We are not liable for losses resulting from your failure to maintain account security or provide accurate information
- Technical failures, server downtime, or communication interruptions do not constitute grounds for compensation beyond bet refunds where applicable
- We are not responsible for losses resulting from third-party payment processor delays or failures
- Indirect, consequential, or punitive damages are excluded to the maximum extent permitted by law
Dispute resolution procedures require that you first contact our customer support team to attempt resolution through our internal complaints process. If internal resolution is unsuccessful, disputes may be escalated to alternative dispute resolution services or regulatory authorities as appropriate. You agree to provide reasonable cooperation during any investigation or dispute resolution process.
These terms may be updated periodically to reflect regulatory changes or operational improvements. Material changes will be communicated through email notification and prominent website notices. Continued use of our services after term modifications constitutes acceptance of the updated agreement. For questions regarding these terms, please contact our customer support team through the designated channels provided on our platform.